Privacy Policy

Effective date: 8 March 2026

Yince Snacks (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, or contact us. Our website is built and hosted on Wix.

If you have questions about this policy or how we handle your data, contact us at: yincesnacks@gmail.com.

Information collected automatically
When you use our website, Wix and other tools may automatically collect:

• IP address

• Device and browser type

• Pages visited and actions taken on the site

• Approximate location (based on IP)

• Cookie and tracking data (see Cookies section)

Payments
We do not store full payment card details. Payments are processed securely by Wix Payments or other payment providers connected to Wix (depending on what we enable). Those providers handle your payment information under their own privacy policies.

How we use your information

We use personal information to:

• Provide and manage our website via Wix

• Process and fulfil orders (including delivery or collection arrangements)

• Contact you about your order, updates, changes, or customer support

• Respond to enquiries and messages

• Improve our website, services, and customer experience

• Maintain website security and prevent fraud

• Comply with legal, tax, and accounting requirements

• Send marketing communications only if you opt in (you can opt out anytime

​ Legal bases for processing (UK GDPR)

We process your personal information where it is necessary for:

• Contract: to fulfil your order or respond to your request

• Legitimate interests: to run and improve our business (e.g., customer service, security, website performance)

• Legal obligation: where we must keep records (e.g., tax/accounting)

• Consent: for marketing and any non-essential cookies/tracking (where required)

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Wix as our website platform

Our website is hosted on Wix.com Ltd. Wix provides the online platform that allows us to promote and sell our products and services. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores data on secure servers behind a firewall.

Wix may process personal data on our behalf to provide website features such as:

• Contact forms and subscriptions

• Online ordering (if enabled)

• Payment processing (if enabled)

• Live chat (if enabled)

• Analytics and performance tools

Who we share your information with

We may share personal information only when needed, including with:

• Wix (to host and operate the website features)

• Payment providers connected to Wix (to process payments securely)

• Delivery partners/couriers (to deliver your order, if you offer delivery)

• Email/SMS marketing providers connected to Wix (only if you opt in)

• Analytics tools (to understand website use and improve it)

• Professional advisers (accountants/legal) where necessary

• Authorities where legally required

We do not sell your personal data.

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Cookies and tracking technologies

Our website uses cookies and similar technologies. Cookies help:

• Ensure the website functions properly

• Improve performance and user experience

• Understand how visitors use our website

• Support marketing features (where enabled)

Wix places essential cookies to make the site work. Depending on settings, Wix and connected apps may also use non-essential cookies (analytics/marketing). You can manage cookies via:

• Your browser settings, and

• Any cookie banner/preferences tool on our website (if enabled)

Disabling cookies may affect how the website functions.

International transfers

Some of our providers (including Wix and certain connected apps) may process data outside the UK. Where this happens, we rely on appropriate safeguards permitted by law (such as contractual protections).

How long we keep your data

We keep personal information only as long as necessary:

• Order records: typically up to 6 years for tax/accounting (UK standard)

• Enquiries/messages: typically up to 12 months

• Marketing subscriptions: until you unsubscribe or ask us to remove you

• Website analytics/cookies: according to the cookie settings and retention rules of the tools used

Your rights

You may have the right to:

• Request access to your personal information

• Ask us to correct inaccurate information

• Request deletion of your information (where applicable)

• Object to or restrict certain processing

• Withdraw consent for marketing at any time

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To make a request, contact: [your email].

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Marketing preferences

If you opt in to receive marketing, you can opt out at any time by:

• Clicking unsubscribe in an email (if used), or

• Contacting us at [your email], or

• Replying “STOP” to marketing messages (if applicable)

Security

We take reasonable steps to protect your personal information. Wix also uses security measures to protect data stored on their platform. However, no method of transmission over the internet is completely secure.

Third-party links and social media

Our website may include links to third-party websites or social media platforms (such as Instagram). We are not responsible for the privacy practices of those third parties. Please review their privacy policies directly.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Who we are